At OMTDS LTD, we transcend the ordinary by providing comprehensive solutions, cutting-edge technology, and managed services for enterprises across diverse industries. With customer service at our core, we ensure your business stays not only connected but engaged with your community.
Our Network Operations Centre (NOC) offers round-the-clock support in both French and English, ensuring that you receive prompt assistance and effective communication regardless of your preferred language. Our team of skilled technicians is ready to assist you at any time, day or night, ensuring seamless operations and minimal downtime for your business.
At the core of our NOC service is proactive real-time monitoring, where our team continuously monitors your network infrastructure for any signs of potential issues or anomalies. By detecting and addressing problems before they escalate, we help prevent disruptions to your business operations and maintain the stability and performance of your network.
We understand the critical importance of swift resolution in the event of network issues. That’s why we guarantee a mean time to repair (MTTR), ensuring that any issues identified are promptly addressed and resolved within the agreed-upon timeframe. With our commitment to efficient problem resolution, you can trust that your network will be up and running smoothly, reducing downtime and increasing productivity for your business.
Need a quote or information?
Contact us today by using this form to learn more about our services and discover how we can tailor them to meet your specific business needs.
